Frequently Asked Questions
Everything you need to know about shopping with Kevin Junior Products Ltd.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping within the UK takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Are your beauty products cruelty-free?
Yes, at Kevin Junior Products Ltd, we are committed to ethical beauty. All our products are 100% cruelty-free and are never tested on animals.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on beauty items that have been opened or had their seals broken.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer a loyalty program for frequent shoppers?
Yes! You can join the Kevin Junior Rewards program to earn points on every purchase, which can be redeemed for discounts on future orders and exclusive early access to new product launches.